Mailing Address:
Lot 2A Edgehill
St. Thomas
Barbados

Phone
(246) 424-2488

Business Hours
Mon-Fri: 8.00am – 4.30pm

Email
websitehelp@platinumimportsinc.com

Yes, we provide a 1 year warranty on all plumbing and sanitary ware for manufactures’ defects. There is a 3 year warranty on the ceramic washerless cartridge for plumbing fixtures. LED products carry a 3 year warranty for manufactures defects. Warranty void if products not installed by a qualified plumber and/or electrician.

All items except steel and aluminum materials are delivered free, for purchases over $200 BBD. A flat rate of $35 applies to all orders under $200.

Steel and aluminium materials are delivered free for purchases over $500 BBD. A $65 BBD flat rate applies for orders below $500 BBD.

Orders will be delivered within an estimated 2-3 business days (Monday -Friday, except holidays) after purchase date, based on delivery location and scheduled delivery routes.

You will be contacted during the processing of your order to set an agreed delivery time.

Delivery is strictly to site ground floor and does not include manoeuvring up stairwells.

All items will be checked for damages at the time of delivery, please notify the delivery team if you notice any damages or missing items.

In store pickup is available Mondays to Fridays between 9am – 4:30pm. Orders will be ready for collection 4 hours after order is placed. ***** Branch to be verified, as it depends on stock availability at each branch****